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PM stuck in Outbox

Posted: Tue Jan 09, 2018 9:32 pm
by Mike
Hello.
Can anyone help? I'm trying to send a PM but the message is 'stuck' in my Outbox. I've also tried sending a message to the Administrator, but no reply (which makes me wonder if that message is also somehow stuck in the system).
Any advice or suggestions?
Thank you.
Mike

Re: PM stuck in Outbox

Posted: Tue Jan 09, 2018 10:03 pm
by Aiko
It's not 'stuck'. It has been sent, but just not been read.
Once it has been read, it will go to the "Sent messages" folder.

Re: PM stuck in Outbox

Posted: Tue Jan 09, 2018 10:04 pm
by cactuspip
It is my understanding that PM's stay in your outbox until the recipient opens them. This is a quirk of the PM system.

Re: PM stuck in Outbox

Posted: Tue Jan 09, 2018 10:06 pm
by Bill
This is indeed the case, pms only leave your outbox when read.

Bill

Re: PM stuck in Outbox

Posted: Tue Jan 09, 2018 11:11 pm
by Mike
Thanks for the explanation, Bill.
Mike

Re: PM stuck in Outbox

Posted: Wed Jan 10, 2018 8:36 am
by Apicra
There is a problem here. I've discovered that I've been sent two PM's since Christmas but not did receive an independent notification email alert. Are other people still getting those emails?

Best wishes,
Derek Tribble

Re: PM stuck in Outbox

Posted: Wed Jan 10, 2018 10:43 am
by Tony R
Apicra wrote: Are other people still getting those emails?
Yes, I do, Derek, but I don't think the system is 100% robust? Bill may have the definitive answer.

The PM icon top right also indicates whether you have any PMs.
I will send you a test message now.
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Re: PM stuck in Outbox

Posted: Wed Jan 10, 2018 3:46 pm
by ChrisR
I don't get PM notifications either. Used to.

Re: PM stuck in Outbox

Posted: Wed Jan 10, 2018 4:48 pm
by Apicra
Thanks Tony,

Got your PM, but nothing in my email as a warning.

I'll send you a PM next.

Derek

Re: PM stuck in Outbox

Posted: Wed Jan 10, 2018 4:58 pm
by Bill
Pm system uses one of my mailboxes to deliver the notifications it could be that it has got put on a spam list somewhere I will look into it.

Bill