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Have i succesfully renewed online?
Posted: Sun Jun 19, 2016 2:24 pm
by sue46
Hello, yesterday I finally renewed my membership (and sent an order for seed with hope!) but now wondering if it was successful. I entered all details, entered card number, click submit and --- that was it! Form went blank, couldn't see an error message and checked later, no confirmation email! How can I check?
Re: Have i succesfully renewed online?
Posted: Sun Jun 19, 2016 4:58 pm
by topsy
Hi Sue,
I am afraid that your subscription has not come through as you suspected. Would you like to try again with just the subscription, and i will let you know when it is received.
Regards, Suzanne Mace
Board of Trustees, BCSS
Re: Have i succesfully renewed online?
Posted: Mon Jun 20, 2016 2:38 pm
by sue46
Okay i will have another go. Thank you for letting me know
Re: Have i succesfully renewed online?
Posted: Mon Jun 20, 2016 2:45 pm
by sue46
Suzanne Mace Imhave just redone renewal (used debit card via the credit card tab - that correct?
Re: Have i succesfully renewed online?
Posted: Tue Jun 21, 2016 7:34 pm
by topsy
Hello Sue,
Sorry, but your subscription still has not reached Tony Morris, he says could you phone him and make the renewal that way?
Tel: 01455 614410
Best wishes, Suzanne
Re: Have i succesfully renewed online?
Posted: Tue Jun 21, 2016 9:51 pm
by sue46
Hi Suzanne I will try ringing Tony in the morning, thank you